sportforward

Terms of Use

Sports Forward Mobile Application

Effective Date:

Last Updated: 10 October, 2026

Sport Forward Private Limited (“Company”, “we”, “us”, “our”) operates the mobile application “Sports Forward” (the “App”), a social and proximity-based platform for sports fans offering group and direct messaging, live score updates, match and player notifications, home-screen widgets, and optional nearby-fan discovery features. These Terms of Use (“Terms”) form a legally binding agreement between you (“User”, “you”, “your”) and the Company governing your access to and use of the App.

BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE, DO NOT DOWNLOAD, ACCESS, OR USE THE APP.

1. Eligibility and Age Tiers

1.1 General Use. You must be at least 13 years old to create an account and use the App's general features (browsing scores, joining Public Groups subject to Section 4, reading news, editing your profile). Users below the applicable minimum age in their jurisdiction (see Section 14, Regional Addenda) may only use the App with verified consent of a parent or legal guardian, where a parent-managed or guardian-consented account option is offered.

1.2 Location Sharing — Minimum Age. Nearby User Discovery and any real-time or precise location-sharing feature is available only to Users who are at least 17 years old, or such higher age as required by local law (e.g. 18 in jurisdictions that do not recognise 17 as an age of partial capacity for this purpose). Users under this threshold will have location-sharing features technically disabled at the account level regardless of device permissions granted. Any attempt to circumvent this restriction (for example, by misrepresenting date of birth) will result in immediate suspension or termination of the account.

1.3 Accuracy of Age Information. You represent that any date of birth or age information you provide is accurate. The Company reserves the right to request additional age-verification information and to suspend accounts pending verification.

2. The Services

The App provides, among other things:

  • Messaging: Direct Messaging, Public Groups, Private Groups protected by a security code set by the group creator, and Pinned Matches within group chats.
  • Live Sports Content: Live Score Updates, Local Scoreboard, Real-Time Match Updates, and Live Matches content, sourced in part from third-party sports-data providers (Section 8).
  • Discovery & Connections: Nearby User Discovery and User Connections, subject to the location controls in Section 5 and our Privacy Policy.
  • Notifications: Background Chat Notifications, Background Score Notifications, Selected Team Match Notifications, Selected Player Match Notifications, and Live Score Notifications, delivered via push notification even when the App is closed or running in the background.
  • Widgets: Android and iOS Home Screen Widgets, including Pinned Match Widgets and Pinned Player Widgets, which may receive Live Widget Updates and Background Widget Refresh while the App is closed, subject to your device's OS-level background refresh permissions.

The Company may add, modify, or discontinue any feature at its discretion, with notice as described in Section 15. The Apps feature will not be used for betting with money.

3. Accounts

3.1 You must register using accurate information and are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

3.2 You must notify us promptly of any unauthorized use of your account.

3.3 The Company may suspend or terminate accounts that violate these Terms, misuse the App's proximity or messaging features, or pose a safety risk to other Users.

4. Groups, Chat and Security Codes

4.1 Public Groups are visible and joinable by any User. Do not share sensitive personal information in Public Groups.

4.2 Private Groups require a security code set by the group creator/admin. Group creators are responsible for managing membership and safeguarding the security code; the Company is not responsible for a group's security if the code is shared by a member with unauthorized persons.

4.3 Pinned Matches shared within a group are visible to all current group members.

4.4 You must not use Group Chat, Direct Messaging, or any communication feature to harass, threaten, defraud, impersonate, or share unlawful, obscene, or infringing content. We may remove content and/or terminate access for violations, consistent with Section 12.

5. Location Services, Nearby User Discovery and Live Widgets

5.1 Age-Based Location Protection. Location sharing and Nearby User Discovery are disabled by default and cannot be enabled for accounts registered to Users under 17 (see Section 1.2).

5.2 Opt-In. For eligible Users, Nearby User Discovery is an opt-in feature. Enabling it requires a separate, explicit device-level and in-App permission grant.

5.3 What Is Shared. When you opt in to Nearby User Discovery, other Users in your proximity may see only: (a) your username; (b) your selected team; (c) your chosen sport; and (d) optionally, a self-selected country or city tag that you choose to add. We do not display your precise coordinates, address, or exact distance to other Users through this feature.

5.4 No Background Tracking When Closed. The App does not collect, transmit, or process your location when the App is fully closed (i.e. not running in the foreground or background). Location sharing automatically stops the moment you close the App.

5.5 Foreground/Background Toggle. If you separately enable background location (for example, for real-time match-day vicinity alerts), the App will process location only while it is running in the background as permitted by your device OS, and this can be revoked at any time via device settings or in-App “Ghost Mode.”

5.6 Widgets. Pinned Match and Pinned Player Widgets may continue to refresh score and match data (not user location) in the background, subject to your device's OS-level battery and background-refresh settings; you may disable widget refresh at the OS level at any time.

5.7 Real-World Meetups — Assumption of Risk. The App facilitates digital discovery of nearby fans; it does not vet, background-check, or supervise Users. ANY DECISION TO MEET ANOTHER USER IN PERSON IS MADE ENTIRELY AT YOUR OWN RISK. To the maximum extent permitted by law, the Company disclaims all liability for injury, loss, or damage arising from in-person interactions arranged through the App. Use the in-App block and reporting tools to flag unsafe behaviour immediately.

6. Notifications and Widgets

6.1 By enabling push notifications, you consent to receive Background Chat Notifications, Background Score Notifications, Selected Team/Player Match Notifications, and Live Score Notifications. You may manage or disable categories of notifications in the App settings or your device settings at any time.

6.2 Home-screen widgets display information you have chosen to pin (matches, players) and may refresh in the background per your device's settings; widgets do not display another User's private information beyond what that User has made public via the App.

7. Intellectual Property and User Content

7.1 The App, including its software, trademarks, logos, and content (excluding User Content), is the property of the Company and its licensors.

7.2 You retain ownership of content you submit (“User Content”) but grant the Company a worldwide, royalty-free, non-exclusive, sublicensable licence to host, store, reproduce, transmit, and display User Content solely to operate and provide the App's features (for example, displaying your messages to intended recipients or your tag in Nearby Discovery).

7.3 You represent that you have all rights necessary to grant this licence and that your User Content does not infringe third-party rights.

8. Third-Party Services and Data

The App integrates third-party sports-data, mapping/proximity, push-notification, and payment-processing services (see Section 5 of the Privacy Policy for categories). Your use of such integrations may be subject to those providers' own terms; the Company is not responsible for third-party services.

9. Payments and Subscriptions

Where the App offers premium features or subscriptions, payments are processed via the applicable app-store billing system or a third-party payment processor. Refunds are governed by the applicable app store's policies and/or applicable consumer law in your region (see Section 14).

10. Disclaimers

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE.” SCORE, MATCH, AND STATISTICAL DATA ARE SOURCED FROM THIRD PARTIES AND MAY BE DELAYED, INCOMPLETE, OR INACCURATE; THE COMPANY DOES NOT GUARANTEE REAL-TIME ACCURACY OF LIVE SCORES OR WIDGET DATA. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability; Indemnification

11.1 To the maximum extent permitted by law, the Company's aggregate liability arising out of or relating to these Terms or the App will not exceed the greater of (a) amounts you paid the Company in the preceding 12 months, or (b) INR 5,000 / USD 100 / GBP 100 / EUR 100, as applicable to your billing region.

11.2 Nothing in these Terms excludes liability that cannot be excluded under applicable law (for example, for death or personal injury caused by negligence, fraud, or statutory consumer guarantees under UK, EU, or Australian law).

11.3 You agree to indemnify and hold harmless the Company from claims arising from your breach of these Terms, misuse of the App, or violation of applicable law.

12. Termination

We may suspend or terminate your access for violation of these Terms, safety concerns (including misuse of location or messaging features), legal requirements, or extended inactivity. You may stop using the App and delete your account at any time via in-App settings.

13. Governing Law and Dispute Resolution (General)

Subject to the Regional Addenda in Section 14, these Terms are governed by the laws of India, and the courts at New Delhi shall have exclusive jurisdiction, without prejudice to any mandatory consumer-protection rights you have in your country of residence.

14. Regional Addenda

Where you access the App from one of the regions below, the following region-specific terms apply in addition to — and, to the extent of any conflict, prevail over — the general Terms above for users in that region.

14.1 United States

  • Minimum age to create an account: 13 (COPPA). Users aged 13–16 may use general features; location sharing requires 17+ per Section 1.2 (states with a higher statutory age of digital consent may apply a higher threshold).
  • Arbitration: Disputes will be resolved by binding individual arbitration under the AAA/JAMS rules, with a class-action and jury-trial waiver, except for small-claims matters and IP disputes, and except where a User validly opts out within 30 days of first acceptance.
  • California users: see the “Do Not Sell/Share” and CCPA/CPRA rights described in the Privacy Policy.

14.2 United Kingdom

  • The App's design has regard to the UK Age Appropriate Design Code (Children's Code) for features likely to be accessed by children.
  • Nothing in these Terms limits your statutory rights under UK consumer law, including the Consumer Rights Act 2015.
  • UK courts have non-exclusive jurisdiction over disputes brought by UK-resident consumers; the Company has designated a UK representative for data-protection purposes (see Privacy Policy).

14.3 European Union / EEA

  • Right of Withdrawal: EU/EEA consumers have a 14-day right of withdrawal from digital-content/service contracts, which may be waived once performance begins with your consent.
  • The EU Online Dispute Resolution (ODR) platform is available for consumer complaints: https://ec.europa.eu/consumers/odr.
  • The Company has appointed an EU representative under Article 27 GDPR (see Privacy Policy) and, where the App qualifies as an intermediary/hosting service under the EU Digital Services Act, maintains a notice-and-action mechanism for illegal content and an EU point of contact.
  • Consent for information-society services from children follows the age set by each Member State (13–16); below that age, verifiable parental consent is required for account creation.

14.4 India

  • Governed by the Indian Contract Act, 1872, the Information Technology Act, 2000 and rules made thereunder (including the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021), and the Digital Personal Data Protection Act, 2023 (“DPDP Act”) as and when notified provisions come into force.
  • The Company has appointed a Grievance Officer and, where applicable, a Nodal/Resident Grievance Officer as required under the IT Rules (contact details in Section 16 and in the Privacy Policy).
  • Users under 18 are treated as a “Child” under the DPDP Act; account creation and any processing of a minor's personal data (including location) requires verifiable parental/guardian consent, and location sharing, behavioural tracking, and targeted advertising directed at children are prohibited.
  • Disputes are subject to the exclusive jurisdiction of courts at New Delhi, India.

14.5 Canada

  • PIPEDA and applicable provincial privacy laws govern our processing of your data (see Privacy Policy); consumer-protection statutes of your province apply notwithstanding any conflicting limitation in these Terms.

14.6 Australia

  • Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or other right you have under the Australian Consumer Law that cannot lawfully be excluded.

14.7 Hong Kong SAR

  • Nothing in these Terms excludes rights under the Control of Exemption Clauses Ordinance (Cap. 71) or the Unconscionable Contracts Ordinance (Cap. 458); liability for death or personal injury caused by Company's negligence is not excluded.
  • Location sharing requires Users to be at least 18 years of age (Cap. 410); the 17-year exception does not apply.
  • Data is processed under the Personal Data (Privacy) Ordinance (Cap. 486); direct marketing requires your consent, and you may make data access and correction requests.
  • Doxxing Prohibited: Disclosing another User's personal data or location without consent is prohibited and may be a criminal offence under section 64 of the PDPO.
  • Disputes may be referred to HKIAC arbitration; consumers are bound to arbitrate only with written consent given after the dispute arises (Cap. 71, s.15).

14.8 Africa

General

  • Mandatory local consumer, data protection and child protection laws prevail over any conflicting provision of these Terms.
  • Users aged 13 to 17 require verified parent or guardian consent; the 17-year location exception does not apply.

South Africa

  • Terms excluding liability for gross negligence are void; refer Section 4 (Assumption of Risk) under section 49 of the CPA.
  • Personal information of Users under 18 is processed only with prior consent of a parent or guardian.
  • Paid subscriptions may be cancelled within 7 days under section 44 of the Electronic Communications and Transactions Act 2002.

Nigeria

  • Data is processed under the Nigeria Data Protection Act 2023 and GAID 2025; children's data and direct marketing require explicit consent.
  • Rights under the Federal Competition and Consumer Protection Act 2018 are not excluded; complaints may be made to the FCCPC.

Kenya

  • Data of Users under 18 is processed only with parental consent; complaints may be made to the Office of the Data Protection Commissioner.
  • Statutory consumer rights are not excluded; claims to be made to the Small Claims Court.

Egypt

  • Location sharing requires Users to be at least 21 years of age, the age of civil majority in Egypt.
  • Location data is processed only with explicit consent; cross-border transfers comply with PDPL No. 151 of 2020 licensing requirements.
  • An Arabic version of these Terms will be provided and will prevail where required by Consumer Protection Law No. 181 of 2018.

Ghana

  • Data is processed in accordance with Data Protection Act 2012 (Act 843); children's data requires parental consent.

Other African Jurisdictions

  • In other African countries (e.g. Rwanda, Uganda, Morocco), the Company complies with local data registration, localisation and transfer requirements, and mandatory local law prevails.

15. Changes to These Terms

We may modify these Terms from time to time. Material changes will be notified via in-App notice or email and will state a revised “Effective Date.” Continued use of the App after the effective date of changes constitutes your acceptance of the revised Terms.

16. Contact Us / Grievance Officer

Sport Forward Private Limited

Address: UNIT NO. 501 A, 5TH FLOOR SALCON, Rasvilas, Saket District Centre, Sector 6, Pushp Vihar, New Delhi, Delhi 110017

Email: sportsfriends@sportforward.in

Phone: +91 8796469069

Grievance Officer (India, IT Rules 2021 / DPDP Act): Robin Raj / sportsfriends@sportforward.in

EU Representative (Art. 27 GDPR): [______________/ Entity / Address / Email]

UK Representative (Art. 27 UK GDPR): __________Name / Entity / Address / Email]